There are too many bad pro photographers. How do I know? Simple: their clients come to me for a reshoot. This is a bit annoying because I wished the client came to me the first time instead.
And you know what the most annoying part of this is? Most of the time, these photographers are technically better than me, have better lights and don’t have to borrow their backdrop from their neighbor (thank you Simon!). The reason they failed to satisfy their client is that they can’t listen to their client’s needs.
I am serious! Here is a recap of my last shoot: the clients just got their second baby and hired a photographer to shoot her and have some family portraits. The client wanted the focus to be on their new girl but the photographer decided to focus on their first daughter because she was older, ridiculously cute and loves to play the model.
The result? The clients did not get what they wanted. They are happy with the pictures they got, but their expectations were not completely filled, which is why they came to me.
While I had a lot of fun doing the shoot, photographer #1 could easily have prevented this by asking about the client expectations and listening for the answer.
I have many similar stories: photographers who over-process images (heavy skin airbrushing should be discussed with the client first!), don’t shoot pictures of guests or are too “artistic” for the clients tastes.
Asking about expectations takes a few minutes and ensures you will be working toward your client satisfaction.
Don’t be a bad photographer, ask the client!


















