How to install EOS Utility if you lost the disk…

September 13, 2012 | 101

Great, the Technicolor profile is now available (Read Vincent quick review)! The only problem is that you need to have EOS Utility installed on your computer. If you are like me, you threw the Canon CD away as soon as you opened you 5DMrkII box. No problem you think, I just have to download the app from the Canon site. Problem is that Canon is only providing an updater, not an installer. Basically this means that you can only update your app, not install it.

Solution for  OS X users

Follow these easy steps to transform the updater into an installer:

Update September, 13th 2012:
  • Files you downloaded are compressed as “.zip” or “.gz” files
  • Double click on the file and it will expand to the disk image file extension “.dmg”
  • Click on image file EU211.4x-updater.dmg, it will mount it as disk mount
  • Transfer (copy) content where you want (exmp: desktop)
  • After copying unmount dmg image
  • Click on desktop copy: ‘Show Package Contents’
  • Navigate to ./Contents/Ressources/ and delete the Info.datx file
  • Close window
  • Run Installation
Update March, 17th 2012:

Newest versions might not work, so you might give this a try:
Download the appropriate files from Canon for your camera and follow steps:

  • Files you downloaded are compressed as “.zip” or “.gz” files
  • Double click on the file and it will expand to the disk image file extension “.dmg”
  • Click on that image file, it will mount it as disk
  • We should copy (extract) UpdateInstaller to our disk
  • Eject disk image
  • We will modify UpdateInstaller
  • Click on UpdateInstaller and go to “Show Package Contents”
  • It will open new window with Contents
  • Navigate to Contents/Resources and find the SDI.bundle file.
  • Click on the SDI.bundle and ‘Show Package Contents’ again
  • Now navigate to Contents/Resources and locate a file called update.plist
  • Delete update.plist file
  • Close opened windows and run UpdateInstaller it should install now!

Note: Once you made this, no need to do it over again for new updated versions of Software.

Older solution:

  • Download the EOS Updater (5D Mark II)
  • Open the file and copy the ‘updateinstaller’ file on your desktop
  • Right-click on the file and select ‘show package contents’
  • Browse to content/resources
  • Right-click on the file ‘SDI.bundle’ and select ‘show package contents’
  • Browse the content/resources
  • Delete update.plist
  • Close all the windows and double click the installer.

Solution for Widnows users

If you want EOS Utility on Windows 7 and you lost disk, you could try to download DPP that should work without any modifications here,
or if it doesn’t work follow modifications that you need to do:

Open Notepad and copy/paste or write:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOS Utility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\DPP]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\ZoomBrowser EX]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\ZoomBrowser EX\Settings]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\ZoomBrowser EX\Install]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\PhotoStitch
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOS Capture]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOSViewerUtility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\ODSK]

You could insert only keys for software you want to install, rest is not needed, but no harm to put it all at once.
Pick to save as All Files from drop down (*.*). Save file as CanonPreInstall.reg, you can as well save as *.txt and then rename, be sure you have option to see extension turned on. Run it (double click or right mouse click “Merge”), confirm it !
After that you can run DPP update that you downloaded from official Canon site.

For older windows registry looks like this:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Utility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\DPP]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\PhotoStitch
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Capture]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOSViewerUtility]

That is it, if you found any issues, problems, feel free to comment, thanks.

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  • http://www.luke-palmer.com Luke Palmer

    Hi I’m trying to install the Cinestyle software for a shoot tomorrow. I’m in Germany so don’t have my EOS utility disks with me. I am trying to delete the “update.plist” from the EOS Utility Updater v 2.10.1 BUT it is telling me “The item “update.plist” can’t be moved to the Trash because it can’t be deleted”?????

    Can you tell me how can I delete it?

    Many thanks,

    Luke

    • admin

      Just copy the file on your computer, don’t use the one in the DMG. You can’t modify DMG files that is why you are getting the error. 

      • Dominic Duncombe

        To do this:

        Double click on the dmg file you unzipped. 
        Drag the Update Installer icon to your desktop. 

        Not that you did not do a good job explaining admin but I thought I would spell it out since I had all but given up before searching the page for “can’t be deleted”.

  • Salman

    thanks for the tip but for all guys how lost their EOS Utility CD here a link to download it
    http://www.filefactory.com/file/cb00394/n/CanonEOSUtility.iso

  • Don Thompson

    Very helpful! Thanks for the guide!

  • Stephen

    Fix for Windows here:

    http://forums.dpreview.com/forums/read.asp?forum=1032&message=23164517&q=registry+eos+updater&qf=m

    Although, he doesn’t say to add this to the first line in the txt editor:
    Windows Registry Editor Version 5.00

  • http://marshallmcdonaldphoto@gmail.com Marshall

    YOU ARE A LIFESAVER, my friend. Been needing this for about a year.

    Thanks mate!

  • I P

    This is great, thank you!!

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  • ben

    This tutorial worked fine up to point of installing the update. It does it automatically and I have no way of installing the cinestyle profiles. Wish this video showed the entire process for us dummies.

  • thankyou

    GENIUS!!! thank you!!!

  • Stephanie

    really, really great! instructions are easy to follow, done within a minute =) thanks a lot

  • gbee

    thanks a lot so so much i was so disturb coz i’m on tour these days in dubai and forgot the cd’s …. so you rockssssss…… thanks a lot 

  • http://www.youtube.com/user/wwjoshdew Josh

    I FINALLY found my disk and decided to make an ISO of it!
    http://ifile.it/7ucy8zn/Canon%2060D.iso

  • Sammy

    was going nuts trying to find my CD to install technicolor. thanks a million for this. works like a charm.

  • Dominic Duncombe

    Currently you are my favourite person on Earth for this brilliant post. May you live for 1,000 years.

    • Luke Lopez

      To bad he can’t! :(

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  • Tinkerbeans921

    i’ve tried both versions, both codes you gave above, and when i go to run it, it says my computer can only run binary codes into my registry? i’m not computer savy so i apologize it this is stupid.

    • http://www.canon5dtips.com/ Tom K.

      Can you please tell, which Windows you have.

      It should ask:
      “[Window Title]Registry Editor[Content]Adding information can unintentionally change or delete values and cause components to stop working correctly. If you do not trust the source of this information in your-locationCanonPreInstall.reg, do not add it to the registry. Are you sure you want to continue?[Yes] [No]”

      After clicking Yes:
      “[Window Title]Registry Editor[Content]The keys and values contained in your-locationCanonPreInstall.reg have been successfully added to the registry.[OK]“ 

  • Nancy Mcl

    Genius!!! Thank you!!!

  • Paloma

    Oh, great!!! Everything is working perfectly now!! Thanks!

  • Darshanshah1302

    When i run it , it says “Error Accessing registry ”… :( 

    • http://www.canon5dtips.com/ Tom K.

      Darshan, 
      are you administrator on your computer, which Windows do you have ? It is different on old and on Windows 7.

  • Info

    Beautiful.

  • 85mmaway

    I’m using a mac with os lion… when i go to delete update.plist file..it says file can’t be deleted because it is locked. Please help.

  • Finopat

    Working fine, thanks

  • Liana

    you just saved my life.

  • Lukeellis

    Thank you, thank you!

  • Malisa

    windows 7 64-bit,works like a dream,thanks a lot !

    ps: I didn’t lost my EOS CD softvare, on this PC I DON’T HAVE CD device at all :) !!!

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  • Contact

    or u can download from here: 
    http://software.canonistii.eu/  ;)

    • http://pulse.yahoo.com/_QKIKXLTZATX3UJQM2OE4PED2UE Shinigami

       Thanks!

  • Donarudo

    For those having issues deleting ‘update.plist’ simply copy the installer to your desktop then do the same steps provide to the copied version.

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  • Maocevallos

    tnx a lot. u rule

  • http://twitter.com/Fredde Fredrik Danielsson

    Thanks!!

  • http://www.facebook.com/njoydesign Ivan Borisov

    Many thanks, that registry key worked flawlessly! To ease it for some people, you don’t have to save it as .txt as you can choose an option of saving as “Any file” and then just save it as *.reg

  • http://www.facebook.com/profile.php?id=100002108812602 Alexandre Lima

    Tanks, very 
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very 
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very
    very. You’re the guy!!!

  • Thescenee

    Oh my goodness, thank you so much! I have been so frustrated with losing my EOS disk ever since my harddrive crashed and I lost the program. Such an easy fix to a super obnoxious problem!

  • Marcosariel78

    very helpful, thanks a lot!

  • Pierre Kattar

    Thanks for sharing this workaround. You’re one of the reasons I love the Internet. 

  • Fierotaz

    i did all the above for windows h the installer still doesnt work.. have windows xp w/service pack two..

    • http://www.canon5dtips.com/ Tom K.

      Are you sure that you saved file as reg ? If you still have problems I will try on Windows XP with Service Pack Two my self. Thanks

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  • http://www.facebook.com/jeremy.almeda1 Jeremy Almeda

    sweetness. thanks. not sure why this isn’t free software to begin with?

  • Tauthor

    When I put it in it keeps saying that the file is not a registry file. I have been researching on how to turn a txt file into a reg now I did this “CanonPreInstall.reg ” that created a file that when I right clicked I was able to merge if I didn’t do that then when I right click it would not merge. Ok so now when I merge it says that the file isn’t a registry file.

  • Marvin

    Awesome! Thanks.

  • DesperateInCA

    This totally rocks, thank you.

  • http://www.kangmlee.com/ Kang Min Lee

    Thank you so much!

  • BJC

    Thank you! Couldn’t get the above post to work w/ Win 7 x64. This did the trick.

  • Ken

    THANK YOU. The registry update just doesn’t work for me with the current EOS updater from Canon’s site — it still wanted to find a CD — so this finally let me get my firmware updated. Why Canon makes this so difficult is beyond me.

  • http://www.canon5dtips.com/ Tom K.

    True, it doesn’t and I’m working on it, will try to make it work on 10.8 Mac OS X, if somebody get it to work before me, please let me know so I can update article, thanks.

  • ivan

    Thanks from Germany

  • Kenneth

    THANK YOU SO MUCH I LOVE YOU!!!

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  • cctravers

    Thanks a ton. The Windows Registry update worked like a champ!

  • http://www.erichenao.com Eric Henao

    FYI – my new macbook 15″ with a SSD running 10.8.2 wasn’t working with the apps. on 10/10/2012, canon posted updates. Go get em!

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  • Josh Patterson

    THANK YOU!!

  • Zombiefruit

    Awesome guide, works for latest version of mac update

  • JWhite

    THANK YOU – worked like a charm…really appreciate it!

  • http://twitter.com/paulmcclean Paul McClean

    Thanks so much for this!

  • gggg

    thanks

  • http://www.facebook.com/phillip.van Phillip Van

    When I delete Info.datx from the copied installer on my desktop I get “EU2.12.0X_updater.app is damaged and can’t be opened.” I’m on Mountain Lion – is this a new development from Canon?

    • http://www.canon5dtips.com/ Tom K.

      I’m still working to solve issues for Mountain Lion, will let you know ASAP I find way.

      Did you try new EOS Utility version 2.12.0

      http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_5d_mark_iii#DriversAndSoftware

      • Christopher DD

        I have the same problem. The file I use is eu2.13.3x. Ive tried serval ways but none is working. The older versions arent working neither. OSX 10.8.2. The app is damaged after removal of the .datx file and cannot be opened :(
        Any suggestions?

        • http://www.canon5dtips.com/ Tom K.

           Will get back to you Christopher.

    • Nenco

      try to install the unmodified file (with right click), it will ask for the cd, close than modify the file e try again, worked for me with mountain lion 10.8.2 on my macbook air 2012

    • http://twitter.com/fengteo Feng Teo

      It’s a mountain lion thing.  If you go to System Preferences > Security & Privacy.  Then unlock (bottom left) and change “Allow applications downloaded from:” to “Anywhere”.  That’ll then allow the first method to work in 10.8.x.  If you’re concerned going forward, you can reset the settings back to “Mac App Store and identified developers”

  • georgallidis

    thanks i love you

  • Saroj Kumarss

    Works for me in Windows 8 pro 64bit. Thanks dear…..

  • Kyle Overton

    Lifesaver – Thanks!

  • http://www.facebook.com/cjfong Chris Fong

    Why does Canon do this?  My Mac Air doesn’t even have a CD drive.  Ridiculous.

  • http://www.facebook.com/millan01 Christian Millàn

    WHAT ABOUT WIN8?

    Seems that this trick doesnt work with that version.

    • http://www.canon5dtips.com/ Tom K.

       Saroj says it works on Windows 8, I can try it on Win 8 as well. I will let you know.

  • raulperro

    nice!!

  • http://twitter.com/BerylNuu Beryl Nu’u

    Thank you, solved a re-installation problem for a repaired laptop while i am overseas. Grateful appreciation!

  • http://twitter.com/timotwit Timothy Chu

    Just got myself a used 5D.  Now, I have a way of setting the owner’s name!  Thanks.

  • Guilherme Gomes

    Thank you very much!

  • sportsboybe

    Superb! Just got it working again on my iMac – Thanks!

  • http://twitter.com/MarcoDelMaschio marco del maschio

    Hi there!
    after many days spent to found a solution at this problem, this is the first time my pc detect my 5D! (YEEEEE!!)
    However, now there is a new problem.
    Infact when it push the shoot botton on the display appear “busy”… what can i do to solve it!?

    Please… i’m too near the solution to quit now! :,,,(
    :)

    • http://www.canon5dtips.com/ Tom K.

       Can you please describe your issue in more detail in order to help you, Thanks.

      • Luca Rossi

        I have same problem my canon 5d (old) wont work on eos utility and lightroom ect ect … mac doesn t see it as camera but like a usb pen…. any solution?

        • http://www.canon5dtips.com/ Tom K.

          Which OSX you have ?

  • http://www.facebook.com/profile.php?id=100000134155808 Pedro Gomes

    Wow have no words for how easy and genius this solution was! Many thanks Tommy!  

  • http://www.facebook.com/profile.php?id=536232881 Brit Vaags

    I have a mac 10.5.8 and it seemed to install, but every time i open it, it closes unexpectedly…. how do i fix this?

  • John Griffiths

    Fantastic. Just installed on Windows 7 using your registry hack. Genius!

  • http://twitter.com/mtancock Matt Tancock

    edit

  • http://twitter.com/mtancock Matt Tancock

    If you have gatekeeper turned on ( Settings -> Security & Privacy -> General, with  Mac App Store & Identified Developers selected) after deleting the file, OS X will report that the file is damaged. If you just temporarily change it to the last option (anywhere) it will then allow you to run it, and after it’s installed you can set it back to your previous setting!

  • Michele Xyzeta

    Great!!!
    work fine on Win xp-pro with the ‘older’ registry modification.
    Thanks!

  • http://www.facebook.com/profile.php?id=713046478 Paul Minnaar

    I may be crazy, but DPP for Windows is not the Canon EOS Utility, what am I missing ? I need the Utility

    • http://www.canon5dtips.com Tommy

      EOS Utility makes it easy to transfer images from the EOS Camera to your computer. You can transfer all images at once or select individual images to transfer. It integrates with Digital Photo Professional and ZoomBrowser

  • http://www.facebook.com/tleone Tony Leone

    Download the EOS Utilities UPDATER from the CanonUSA website.  Then copy the text in the green box to a TXT file that you rename to any-thing-you-want.REG – then double click the file.  It will write the text in green to your registry – thus tricking the UPDATER into thinking you already have EOS Utilities installed.  Now when you run the UPDATER from Canon’s website, it will simply install and not look for the CD.

  • michele

    Thanks!

  • http://twitter.com/glogaugirl Cindy Bertaut

    Josh,
    You are a savior. Thank YOU!!! xoxoxxxooxox

    • http://tinyurl.com/wwjoshdew Josh

      You’re very welcome. Thanks for the nice comment. Apparently that zip has helped out tens of thousands of people with the crap ton of downloads that it has received. lol

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